Welcome to Urban Logs Premium Quality Firewood
We Deliver Free (to selected postcodes for orders over £50.00) to South London & Surrounding Areas
We recycle all of our Urban Logs Firewood Bags, with a free monthly bag collection service, look out for our text messages
Urban Logs supplied me some lovely cherry wood for my cooking. The wood was cut to good sizes, it was nice and dry plus gave off a beautiful aroma. Good price and great service!
If I could give more than five stars I would! Winston helped me out with a log related quest this morning, literally saved the day. Highly recommended!!!! Thanks again, Winston 🙂 Margarita
Great product and a great service - Winston and his logs deserve all the excellent reviews they’ve received on here.
The whole process from choosing which size and quantity of logs to the delivery was excellent The timber was well cut and split and delivered in strong bulk bags. Quality logs and good value.
Very happy to recommend and will reorder in due course.
Very happy to recommend and will reorder in due course.
I had a fantastic experience purchasing logs from Urban Logs for the first time.
Winston was incredibly friendly, helpful, and professional, he provided lots of information about the different types of firewood. His excellent service was truly appreciated.
The logs are top quality, producing great heat. I highly recommend Urban Logs!
Winston was incredibly friendly, helpful, and professional, he provided lots of information about the different types of firewood. His excellent service was truly appreciated.
The logs are top quality, producing great heat. I highly recommend Urban Logs!
Highly recommended. Good prices and excellent customer service,. Winston always goes the extra mile to ensure everything is perfect.
Order just before Christmas, delivered just before Christmas, well done. The Owner manage delivered at the rear of my house up my rough drive. He wheeled the logs to my back door. Excellent service.
Winston is very helpful, accommodating and will go the extra mile ensuring customers are happy with the service.
Reliable, efficient and always on time.
I would recommend him highly.
Reliable, efficient and always on time.
I would recommend him highly.
Great service from a local business. No need to go big corporate with these guys around. Nothing is too much trouble. Put the logs in the back garden and with a smile. Brilliant.
Winston offers a variety of logs that burn brilliantly in open fires and log burners. I'd recommend the large bag of small logs which are particularly good for smaller stoves. Customer service is second to none. The website makes ordering really easy and Winston always delivers on time and calls ahead. Definitely the very best log supplier we've used.
Exceptional Service and Quality Firewood
I recently purchased firewood from Urban Logs in Croydon and was thoroughly impressed. The ordering process was straightforward, and the delivery was prompt and efficient. The logs were well-seasoned, dry, and burned beautifully, providing excellent heat. Winston, who handled the delivery, was courteous and even placed the logs where we asked, making stacking effortless. I also appreciate their eco-friendly initiative to recycle and reuse firewood bags. Overall, a top-notch experience. I highly recommend Urban Logs for anyone in need of quality firewood.
I recently purchased firewood from Urban Logs in Croydon and was thoroughly impressed. The ordering process was straightforward, and the delivery was prompt and efficient. The logs were well-seasoned, dry, and burned beautifully, providing excellent heat. Winston, who handled the delivery, was courteous and even placed the logs where we asked, making stacking effortless. I also appreciate their eco-friendly initiative to recycle and reuse firewood bags. Overall, a top-notch experience. I highly recommend Urban Logs for anyone in need of quality firewood.
Delivered to the door exactly when they said it would be. Good service. Pleased with the product.
Huge support and recommendation for Winston @ Urban Logs! Great service, premium products and a top man to boot.
Only use Urban logs for my firewood, always fantastic friendly service from Winston, could not recommend enough
Great service from Winston! Kept me up to date on delivery and unloaded the logs just where I needed them. Quality of the wood has been great and the choice of size offers an advantage over the competitors, especially for those of us with smaller stoves!
Winston does a brilliant very personable job. Easy and helpful to order on line. Quick delivery day / time set. Arrived on time, great log size and quality. Super friendly. Took logs right to the shed. Winston is a really enjoyable character, a treat to meet. Highly recommended.
Our first time order was delivered right on time, courtesy of the very helpful and friendly Winston! On the basis of this experience would definitely recommend.
Only criticism is that logs were *slightly* too wide for my small burner. It's OK as I can put them in sideways, but would def be easier to use them horizontally
Great service! Winston brought the logs round to the side of our house next to our woodpile so we only had to stack them. Good quality logs too. Burning very nicely. Will definitely order again.
Unbelievable company with absolutely the best firewood within a hundred miles! Winston was an absolutely charming, honest and professional person, lovely to meet, and punctual with our delivery! I would highly highly highly recommend Urban Logs!
Thank you Winston! Never thought I’d say this but I really enjoyed our log delivery yesterday! First time I’ve used Urban Logs so easy to order great communication efficient process and delivered on time. Who could ask for more?? 👍🤗
Thank you so much, i was concerned that urban logs may not have larg logs for my wood burner but was so happy when my order arrived. Good natural logs .
So happy . And have given your number to my friends with open 🔥 and wood 🪵 burner s. Definitely worth it.
So happy . And have given your number to my friends with open 🔥 and wood 🪵 burner s. Definitely worth it.
Excellent friendly service, logs delivered to my door. Good selection of logs too!
Great service - delivered on time and the wood's well seasoned for a quick hot burn. I also liked the offer to recycle and reuse the firewood bags. Very pleasant to deal with.
Called Winston on Christmas Eve looking for 3 boxes of kindling for some fire pits I’d bought family for Christmas. Got a call back straight away and after a funny chat he said not only do I have 3 boxes of kindling, I’m going to drop them to your door in the next hour, and he did! Can’t get more Christmas spirit than that!
Such quick, efficient and friendly service. We really love the logs. Thank you so much!
Really great service and reasonable price. Winston was so friendly as well, we will definitely be ordering from him again
Thank you so much Urban Logs. This was my 1st time using Urban Logs. I found the online service very efficient. Once delivered I was given helpful advice so I understood why my log burner was not lighting properly.
The logs are very well seasoned and light very quickly. Thank you for such wonderful service.
The logs are very well seasoned and light very quickly. Thank you for such wonderful service.
Firstly, this guy is amazing. ONCE IN A WHILE YOU MEET ONE OF THE CHARACTERS THAT MAKE LONDON A GREAT CITY. THIS IS ONE OF THOSE MEN.
These were probably the best logs that we’ve ever had. Used to go to another guy in Crystal Palace, however, he appears not to be in business anymore. URBAN LOGS saved our Christmas! Not only did he deliver the logs on Christmas Eve, he also brought scented a cedar logs. Furthermore, it’s not that often that you get a man that understands how wood burns. However, did you know he’s an ex-fireman? Not only was he polite kind, warmer than the fire started, he was funny, intelligent and a perfect gentleman. I don’t know what this guy does in summer perhaps he delivers ice, or rents out hot tubs or paddling pools!
The guy is an absolute governor!
These were probably the best logs that we’ve ever had. Used to go to another guy in Crystal Palace, however, he appears not to be in business anymore. URBAN LOGS saved our Christmas! Not only did he deliver the logs on Christmas Eve, he also brought scented a cedar logs. Furthermore, it’s not that often that you get a man that understands how wood burns. However, did you know he’s an ex-fireman? Not only was he polite kind, warmer than the fire started, he was funny, intelligent and a perfect gentleman. I don’t know what this guy does in summer perhaps he delivers ice, or rents out hot tubs or paddling pools!
The guy is an absolute governor!
Great riendly service to our front door. First order with Urban Logs and more to come.
I'm a chef and in our restaurant we love to cook with fire, we smoke meats with the amazing cherry wood that Winston provides. The logs are perfectly seasoned and give an amazing flavour to our meals. Thanks mate!
Fantastic service, very knowledgable and professional I will definitely use Urban Logs again.
I needed a small mountain of firewood urgently, and Winston came through! If you need firewood in London, Urban Logs is the place.
What a lovely service. Fantastic dry logs at a great price from a courteous and cheerful man
Thanks Winston 😊
Thanks Winston 😊
Absolutely perfect - on time delivery, great value, dry logs and Winston is a legend!
Winston offers a truly premium service. Prime wood, delivered on time and service with a smile. A real pleasure to do business with.
Winston was so so helpful. Thoroughly informative on what to buy for our needs so we knew exactly what to get. Really good quality wood doesn't burn too fast or too slow. Normally doesn't allow collection but I didn't know so for this one occasion he let me take the logs in my car. Was really nice to my son who learnt so much too!!!! Will defo use him again and recommend him to everyone!
Premium Service is what it is
The Website is really easy to use and the once the order was placed, we were able to choose a day for delivery.
Winston called before the delivery with an update on arrival and turned up on time with a great personality. He dropped the logs to the back of our house in bags that can be stored in the open temporarily.
Winston, also spent time to provide tips on lighting the fire.
Really impressed with service & quality and Winston was just so friendly and helpful
Thanks Urban Logs.
Maurice
The Website is really easy to use and the once the order was placed, we were able to choose a day for delivery.
Winston called before the delivery with an update on arrival and turned up on time with a great personality. He dropped the logs to the back of our house in bags that can be stored in the open temporarily.
Winston, also spent time to provide tips on lighting the fire.
Really impressed with service & quality and Winston was just so friendly and helpful
Thanks Urban Logs.
Maurice
Great service! Get your logs from this guy!! Fantastic quality logs... Thank you Winston for the awesome fire
great logs, fab customer service, reasonable prices. I recommend Urban Logs.
Nothing to do with logs but I was in a bad situation with my Mrs and my little one saw Wiston drive by asked him for a jump start on my car and he didn't hesitate to help me even after having a long day great guy pure soul I 100% recommend working with him and will refer to friends that needs his services !!
Excellent service and communication from Winston. Logs look good and expect to order again.
This is the first time using this company. They where recommended in a school WhatsApp group and the review in that group was glowing. I found them to be efficient, and very easy to communicate with. I will be using them again!
Superb service, and went out of their way to ensure my complicated order was delivered without fuss. Definitely would use again!!
Had to review 5* straight away
So impressed with Urban Logs our first time using and we have had a log fire for 20 years using various suppliers. Winston was friendly and professional and on time. Getting a time slot was brilliant and qty and quality of ash logs is good value. Will recommend to our friends and neighbours
So impressed with Urban Logs our first time using and we have had a log fire for 20 years using various suppliers. Winston was friendly and professional and on time. Getting a time slot was brilliant and qty and quality of ash logs is good value. Will recommend to our friends and neighbours
If only all businesses were like this! Professional, knowledgeable and an absolute joy to deal with. Thanks Winston
Excellent service. I ordered a mixture of wood with some ash and also had some cedar wood which is gorgeous and smells lovely when it burns. Winston was fantastic and recommended the wood based on our requirements. Great customer service and a pleasure to deal with.
Thank you Winston for such a positive online wood purchasing experience . The quality of the logs are as described. Good to have a reliable all round local service. Yes I will be ordering again.
I ordered logs from Winston who delivered quality logs on time and went out of his way to put them down the side of the house as my partner was not there and they were too heavy, and it was pouring with rain,very nice and friendly.
Would highly recommended
Would highly recommended
Amazing service and the quality hardwood logs burn really well. Will be back for more!!
Great service for logs, delivered to your door. They burn really well and have a low moisture content 😊
Great customer service, I love that I'm using local wood! Also, wood is far longer lasting than other types I've used, is lasting at least twice as long for the same heat. Excellent, would definitely recommend.
Top quality logs from Winston, delivered with a smile. I won't be getting my logs from anyone else from now on.
We have ordered logs a number of times now - good quality logs at competitive prices. Excellent friendly service from Winston who is extremely helpful and reliable. Good communication and delivery within a few days of ordering. Highly recommended.
Really happy with Urban Logs. Winston went above and beyond when delivering - very impressed and will certainly be returning!
We have used Urban Logs a couple of times now - lovely low moisture logs with a good burn time. And it's a fantastic and efficient service, quick delivery with one-hour delivery slots to choose from! Winston is a great guy, communicative and sends clear texts on e.g. leaving the empty barrow bag for recycling. We will be regular customers!
Urban Logs, and Winston (if you are lucky enough to get him) is a truly fantastic London business.
I called in during the holiday week (28th Dec)… Normally, I’m just outside of the delivery zone, but Winston made an exception & delivered same day…. He even stacked the wood in our back garden!!
Oh, and the wood is great… Dry, clean, and burns perfectly.
I called in during the holiday week (28th Dec)… Normally, I’m just outside of the delivery zone, but Winston made an exception & delivered same day…. He even stacked the wood in our back garden!!
Oh, and the wood is great… Dry, clean, and burns perfectly.
What a superb service, genuinely premium. Called and top quality logs arrived just an hour or so later. Not just left but Winston insisted on taking them to where we needed. So friendly and helpful, even changed his schedule to deliver them right away. We couldn't be more impressed 👏
I highly recommend Urban Logs Ltd….they respond immediately with regards your enquiries and deliveries.
A professional and no-nonsense service in addition a very pleasant and jovial Winston who is always ready to help.
A professional and no-nonsense service in addition a very pleasant and jovial Winston who is always ready to help.
Excellent experience with Winston. Delivered to my address with a smile. Very knowledgeable on the best logs and gave me some advice on getting the best from my stove. I will be using ONLY this amazing firm from now on. Can't recommend highly enough
Great service. Delivered exactly as described, friendly service and helpful when dropping off. Would highly recommend.
Logs arrived on time and were as described. Good prompt service and excellent communication. Will be using again!
Lovely firewood at a good price, would recommend to all. Winston will bring your order right to where you’re storing it and all done with a smile.
What a pleasure it was to receive a delivery from Urban Logs today. Fantastic quality and value, backed up with impeccable service. Would absolutely recommend.
Great service for this company, they will go above and beyond. I would highly recommend them.
Cheers
Onsite
Cheers
Onsite
Urban logs. Premium fire wood that burns so well and produces very good heat. It's great to have a local and reliable service from Winston at Urban logs.
Really good quality logs. Delivered right on time by Winston. Good communication throughout. Just placed my next order!
What can I say. Phoned for logs. Placed order and delivery within an hour. Well done Winston. Your service is seamless. You now have a new long term customer.
Second time around 2 bags delivered! Winston was first class! Great service! Couldn’t recommend enough!
Great logs & a lot less expensive than quotes from other local companies. We were given a date and time slot regarding delivery & Winston was friendly and helpful.
We'll definately be using Urban Logs again.
Lin & David
Lin & David
We'll definately be using Urban Logs again.
Lin & David
Lin & David
Really pleased with Urban Logs. Terrific service and brilliant logs for my wood burner
Can’t be thankful enough to Winston for giving us a crash course on how to light firewood. Delivery on time and good wood.
Excellent service and communication - wood delivered within a few days - good quality wood at competitive prices. Thank you Urban Logs we will be ordering from you again. And Winston, a delight to meet - super friendly, helpful and professional.
Wasn't sure what to expect when randomly choosing Urban Logs to supply wood. However: Ordering was easy. Communication was great - ph call before delivery. Winston was great, trundled the logs through my house to the store at the back - no dumping them on the front (unless you want that!) Texts to advise when the bag was to be collected then collected when said. Plus, Winston is a personable bloke, easy to talk to and gives clear information. All in all, a painless experience. Highly recommend.
Excellent company. Great quality at a great price. More importantly the service was exceptional. Delivered on time and with great communication. Winston is friendly and professional and entirely customer centric. Had previous experience with other companies literally offloading logs in random and inconvenient places. Winston (and urban logs) called ahead, delivered straight to the door and went out of his way to make everything super easy. Additionally they have a bag collection service. I Will 100% be re-ordering and would reccomend to anybody. 5*
Fantastic service! Winston responded to queries promptly, he arrived on time with our order and delivered the logs exactly where we wanted them. Logs are nicely seasoned and perfect size and Winston is a lovely, friendly guy. Cannot recommend highly enough!
Received my delivery from Urban Logs today. Winston couldn't have been more helpful, bags unloaded and placed as required. Great service, 100% reliable... will definitely use again. Would highly recommend!
Fantastic service. I contacted Urban logs the week before Christmas for a delivery, fully expected to get a delivery after the Christmas period, but Winston called and got two large bags of logs to us the next day. Winston is so lovely and very knowledgeable.
The logs themselves are the perfect size for wood burners and burn well.
We will definitely be back for more logs in the future.
The logs themselves are the perfect size for wood burners and burn well.
We will definitely be back for more logs in the future.
Urban Logs supplied me some lovely cherry wood for my cooking. The wood was cut to good sizes, it was nice and dry plus gave off a beautiful aroma. Good price and great service!
If I could give more than five stars I would! Winston helped me out with a log related quest this morning, literally saved the day. Highly recommended!!!! Thanks again, Winston 🙂 Margarita
Great product and a great service - Winston and his logs deserve all the excellent reviews they’ve received on here.
The whole process from choosing which size and quantity of logs to the delivery was excellent The timber was well cut and split and delivered in strong bulk bags. Quality logs and good value.
Very happy to recommend and will reorder in due course.
Very happy to recommend and will reorder in due course.
I had a fantastic experience purchasing logs from Urban Logs for the first time.
Winston was incredibly friendly, helpful, and professional, he provided lots of information about the different types of firewood. His excellent service was truly appreciated.
The logs are top quality, producing great heat. I highly recommend Urban Logs!
Winston was incredibly friendly, helpful, and professional, he provided lots of information about the different types of firewood. His excellent service was truly appreciated.
The logs are top quality, producing great heat. I highly recommend Urban Logs!
Highly recommended. Good prices and excellent customer service,. Winston always goes the extra mile to ensure everything is perfect.
Order just before Christmas, delivered just before Christmas, well done. The Owner manage delivered at the rear of my house up my rough drive. He wheeled the logs to my back door. Excellent service.
Winston is very helpful, accommodating and will go the extra mile ensuring customers are happy with the service.
Reliable, efficient and always on time.
I would recommend him highly.
Reliable, efficient and always on time.
I would recommend him highly.
Great service from a local business. No need to go big corporate with these guys around. Nothing is too much trouble. Put the logs in the back garden and with a smile. Brilliant.
Winston offers a variety of logs that burn brilliantly in open fires and log burners. I'd recommend the large bag of small logs which are particularly good for smaller stoves. Customer service is second to none. The website makes ordering really easy and Winston always delivers on time and calls ahead. Definitely the very best log supplier we've used.
Exceptional Service and Quality Firewood
I recently purchased firewood from Urban Logs in Croydon and was thoroughly impressed. The ordering process was straightforward, and the delivery was prompt and efficient. The logs were well-seasoned, dry, and burned beautifully, providing excellent heat. Winston, who handled the delivery, was courteous and even placed the logs where we asked, making stacking effortless. I also appreciate their eco-friendly initiative to recycle and reuse firewood bags. Overall, a top-notch experience. I highly recommend Urban Logs for anyone in need of quality firewood.
I recently purchased firewood from Urban Logs in Croydon and was thoroughly impressed. The ordering process was straightforward, and the delivery was prompt and efficient. The logs were well-seasoned, dry, and burned beautifully, providing excellent heat. Winston, who handled the delivery, was courteous and even placed the logs where we asked, making stacking effortless. I also appreciate their eco-friendly initiative to recycle and reuse firewood bags. Overall, a top-notch experience. I highly recommend Urban Logs for anyone in need of quality firewood.
Delivered to the door exactly when they said it would be. Good service. Pleased with the product.
Huge support and recommendation for Winston @ Urban Logs! Great service, premium products and a top man to boot.
Only use Urban logs for my firewood, always fantastic friendly service from Winston, could not recommend enough
Great service from Winston! Kept me up to date on delivery and unloaded the logs just where I needed them. Quality of the wood has been great and the choice of size offers an advantage over the competitors, especially for those of us with smaller stoves!
Winston does a brilliant very personable job. Easy and helpful to order on line. Quick delivery day / time set. Arrived on time, great log size and quality. Super friendly. Took logs right to the shed. Winston is a really enjoyable character, a treat to meet. Highly recommended.
Our first time order was delivered right on time, courtesy of the very helpful and friendly Winston! On the basis of this experience would definitely recommend.
Only criticism is that logs were *slightly* too wide for my small burner. It's OK as I can put them in sideways, but would def be easier to use them horizontally
Great service! Winston brought the logs round to the side of our house next to our woodpile so we only had to stack them. Good quality logs too. Burning very nicely. Will definitely order again.
Unbelievable company with absolutely the best firewood within a hundred miles! Winston was an absolutely charming, honest and professional person, lovely to meet, and punctual with our delivery! I would highly highly highly recommend Urban Logs!
Thank you Winston! Never thought I’d say this but I really enjoyed our log delivery yesterday! First time I’ve used Urban Logs so easy to order great communication efficient process and delivered on time. Who could ask for more?? 👍🤗
Thank you so much, i was concerned that urban logs may not have larg logs for my wood burner but was so happy when my order arrived. Good natural logs .
So happy . And have given your number to my friends with open 🔥 and wood 🪵 burner s. Definitely worth it.
So happy . And have given your number to my friends with open 🔥 and wood 🪵 burner s. Definitely worth it.
Excellent friendly service, logs delivered to my door. Good selection of logs too!
Great service - delivered on time and the wood's well seasoned for a quick hot burn. I also liked the offer to recycle and reuse the firewood bags. Very pleasant to deal with.
Called Winston on Christmas Eve looking for 3 boxes of kindling for some fire pits I’d bought family for Christmas. Got a call back straight away and after a funny chat he said not only do I have 3 boxes of kindling, I’m going to drop them to your door in the next hour, and he did! Can’t get more Christmas spirit than that!
Such quick, efficient and friendly service. We really love the logs. Thank you so much!
Really great service and reasonable price. Winston was so friendly as well, we will definitely be ordering from him again
Thank you so much Urban Logs. This was my 1st time using Urban Logs. I found the online service very efficient. Once delivered I was given helpful advice so I understood why my log burner was not lighting properly.
The logs are very well seasoned and light very quickly. Thank you for such wonderful service.
The logs are very well seasoned and light very quickly. Thank you for such wonderful service.
Firstly, this guy is amazing. ONCE IN A WHILE YOU MEET ONE OF THE CHARACTERS THAT MAKE LONDON A GREAT CITY. THIS IS ONE OF THOSE MEN.
These were probably the best logs that we’ve ever had. Used to go to another guy in Crystal Palace, however, he appears not to be in business anymore. URBAN LOGS saved our Christmas! Not only did he deliver the logs on Christmas Eve, he also brought scented a cedar logs. Furthermore, it’s not that often that you get a man that understands how wood burns. However, did you know he’s an ex-fireman? Not only was he polite kind, warmer than the fire started, he was funny, intelligent and a perfect gentleman. I don’t know what this guy does in summer perhaps he delivers ice, or rents out hot tubs or paddling pools!
The guy is an absolute governor!
These were probably the best logs that we’ve ever had. Used to go to another guy in Crystal Palace, however, he appears not to be in business anymore. URBAN LOGS saved our Christmas! Not only did he deliver the logs on Christmas Eve, he also brought scented a cedar logs. Furthermore, it’s not that often that you get a man that understands how wood burns. However, did you know he’s an ex-fireman? Not only was he polite kind, warmer than the fire started, he was funny, intelligent and a perfect gentleman. I don’t know what this guy does in summer perhaps he delivers ice, or rents out hot tubs or paddling pools!
The guy is an absolute governor!
Great riendly service to our front door. First order with Urban Logs and more to come.
I'm a chef and in our restaurant we love to cook with fire, we smoke meats with the amazing cherry wood that Winston provides. The logs are perfectly seasoned and give an amazing flavour to our meals. Thanks mate!
Fantastic service, very knowledgable and professional I will definitely use Urban Logs again.
I needed a small mountain of firewood urgently, and Winston came through! If you need firewood in London, Urban Logs is the place.
What a lovely service. Fantastic dry logs at a great price from a courteous and cheerful man
Thanks Winston 😊
Thanks Winston 😊
Absolutely perfect - on time delivery, great value, dry logs and Winston is a legend!
Winston offers a truly premium service. Prime wood, delivered on time and service with a smile. A real pleasure to do business with.
Winston was so so helpful. Thoroughly informative on what to buy for our needs so we knew exactly what to get. Really good quality wood doesn't burn too fast or too slow. Normally doesn't allow collection but I didn't know so for this one occasion he let me take the logs in my car. Was really nice to my son who learnt so much too!!!! Will defo use him again and recommend him to everyone!
Premium Service is what it is
The Website is really easy to use and the once the order was placed, we were able to choose a day for delivery.
Winston called before the delivery with an update on arrival and turned up on time with a great personality. He dropped the logs to the back of our house in bags that can be stored in the open temporarily.
Winston, also spent time to provide tips on lighting the fire.
Really impressed with service & quality and Winston was just so friendly and helpful
Thanks Urban Logs.
Maurice
The Website is really easy to use and the once the order was placed, we were able to choose a day for delivery.
Winston called before the delivery with an update on arrival and turned up on time with a great personality. He dropped the logs to the back of our house in bags that can be stored in the open temporarily.
Winston, also spent time to provide tips on lighting the fire.
Really impressed with service & quality and Winston was just so friendly and helpful
Thanks Urban Logs.
Maurice
Great service! Get your logs from this guy!! Fantastic quality logs... Thank you Winston for the awesome fire
great logs, fab customer service, reasonable prices. I recommend Urban Logs.
Nothing to do with logs but I was in a bad situation with my Mrs and my little one saw Wiston drive by asked him for a jump start on my car and he didn't hesitate to help me even after having a long day great guy pure soul I 100% recommend working with him and will refer to friends that needs his services !!
Excellent service and communication from Winston. Logs look good and expect to order again.
This is the first time using this company. They where recommended in a school WhatsApp group and the review in that group was glowing. I found them to be efficient, and very easy to communicate with. I will be using them again!
Superb service, and went out of their way to ensure my complicated order was delivered without fuss. Definitely would use again!!
Had to review 5* straight away
So impressed with Urban Logs our first time using and we have had a log fire for 20 years using various suppliers. Winston was friendly and professional and on time. Getting a time slot was brilliant and qty and quality of ash logs is good value. Will recommend to our friends and neighbours
So impressed with Urban Logs our first time using and we have had a log fire for 20 years using various suppliers. Winston was friendly and professional and on time. Getting a time slot was brilliant and qty and quality of ash logs is good value. Will recommend to our friends and neighbours
If only all businesses were like this! Professional, knowledgeable and an absolute joy to deal with. Thanks Winston
Excellent service. I ordered a mixture of wood with some ash and also had some cedar wood which is gorgeous and smells lovely when it burns. Winston was fantastic and recommended the wood based on our requirements. Great customer service and a pleasure to deal with.
Thank you Winston for such a positive online wood purchasing experience . The quality of the logs are as described. Good to have a reliable all round local service. Yes I will be ordering again.
I ordered logs from Winston who delivered quality logs on time and went out of his way to put them down the side of the house as my partner was not there and they were too heavy, and it was pouring with rain,very nice and friendly.
Would highly recommended
Would highly recommended
Amazing service and the quality hardwood logs burn really well. Will be back for more!!
Great service for logs, delivered to your door. They burn really well and have a low moisture content 😊
Great customer service, I love that I'm using local wood! Also, wood is far longer lasting than other types I've used, is lasting at least twice as long for the same heat. Excellent, would definitely recommend.
Top quality logs from Winston, delivered with a smile. I won't be getting my logs from anyone else from now on.
We have ordered logs a number of times now - good quality logs at competitive prices. Excellent friendly service from Winston who is extremely helpful and reliable. Good communication and delivery within a few days of ordering. Highly recommended.
Really happy with Urban Logs. Winston went above and beyond when delivering - very impressed and will certainly be returning!
We have used Urban Logs a couple of times now - lovely low moisture logs with a good burn time. And it's a fantastic and efficient service, quick delivery with one-hour delivery slots to choose from! Winston is a great guy, communicative and sends clear texts on e.g. leaving the empty barrow bag for recycling. We will be regular customers!
Urban Logs, and Winston (if you are lucky enough to get him) is a truly fantastic London business.
I called in during the holiday week (28th Dec)… Normally, I’m just outside of the delivery zone, but Winston made an exception & delivered same day…. He even stacked the wood in our back garden!!
Oh, and the wood is great… Dry, clean, and burns perfectly.
I called in during the holiday week (28th Dec)… Normally, I’m just outside of the delivery zone, but Winston made an exception & delivered same day…. He even stacked the wood in our back garden!!
Oh, and the wood is great… Dry, clean, and burns perfectly.
What a superb service, genuinely premium. Called and top quality logs arrived just an hour or so later. Not just left but Winston insisted on taking them to where we needed. So friendly and helpful, even changed his schedule to deliver them right away. We couldn't be more impressed 👏
I highly recommend Urban Logs Ltd….they respond immediately with regards your enquiries and deliveries.
A professional and no-nonsense service in addition a very pleasant and jovial Winston who is always ready to help.
A professional and no-nonsense service in addition a very pleasant and jovial Winston who is always ready to help.
Excellent experience with Winston. Delivered to my address with a smile. Very knowledgeable on the best logs and gave me some advice on getting the best from my stove. I will be using ONLY this amazing firm from now on. Can't recommend highly enough
Great service. Delivered exactly as described, friendly service and helpful when dropping off. Would highly recommend.
Logs arrived on time and were as described. Good prompt service and excellent communication. Will be using again!
Lovely firewood at a good price, would recommend to all. Winston will bring your order right to where you’re storing it and all done with a smile.
What a pleasure it was to receive a delivery from Urban Logs today. Fantastic quality and value, backed up with impeccable service. Would absolutely recommend.
Great service for this company, they will go above and beyond. I would highly recommend them.
Cheers
Onsite
Cheers
Onsite
Urban logs. Premium fire wood that burns so well and produces very good heat. It's great to have a local and reliable service from Winston at Urban logs.
Really good quality logs. Delivered right on time by Winston. Good communication throughout. Just placed my next order!
What can I say. Phoned for logs. Placed order and delivery within an hour. Well done Winston. Your service is seamless. You now have a new long term customer.
Second time around 2 bags delivered! Winston was first class! Great service! Couldn’t recommend enough!
Great logs & a lot less expensive than quotes from other local companies. We were given a date and time slot regarding delivery & Winston was friendly and helpful.
We'll definately be using Urban Logs again.
Lin & David
Lin & David
We'll definately be using Urban Logs again.
Lin & David
Lin & David
Really pleased with Urban Logs. Terrific service and brilliant logs for my wood burner
Can’t be thankful enough to Winston for giving us a crash course on how to light firewood. Delivery on time and good wood.
Excellent service and communication - wood delivered within a few days - good quality wood at competitive prices. Thank you Urban Logs we will be ordering from you again. And Winston, a delight to meet - super friendly, helpful and professional.
Wasn't sure what to expect when randomly choosing Urban Logs to supply wood. However: Ordering was easy. Communication was great - ph call before delivery. Winston was great, trundled the logs through my house to the store at the back - no dumping them on the front (unless you want that!) Texts to advise when the bag was to be collected then collected when said. Plus, Winston is a personable bloke, easy to talk to and gives clear information. All in all, a painless experience. Highly recommend.
Excellent company. Great quality at a great price. More importantly the service was exceptional. Delivered on time and with great communication. Winston is friendly and professional and entirely customer centric. Had previous experience with other companies literally offloading logs in random and inconvenient places. Winston (and urban logs) called ahead, delivered straight to the door and went out of his way to make everything super easy. Additionally they have a bag collection service. I Will 100% be re-ordering and would reccomend to anybody. 5*
Fantastic service! Winston responded to queries promptly, he arrived on time with our order and delivered the logs exactly where we wanted them. Logs are nicely seasoned and perfect size and Winston is a lovely, friendly guy. Cannot recommend highly enough!
Received my delivery from Urban Logs today. Winston couldn't have been more helpful, bags unloaded and placed as required. Great service, 100% reliable... will definitely use again. Would highly recommend!
Fantastic service. I contacted Urban logs the week before Christmas for a delivery, fully expected to get a delivery after the Christmas period, but Winston called and got two large bags of logs to us the next day. Winston is so lovely and very knowledgeable.
The logs themselves are the perfect size for wood burners and burn well.
We will definitely be back for more logs in the future.
The logs themselves are the perfect size for wood burners and burn well.
We will definitely be back for more logs in the future.
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All Fired Up
When you start a fire with Urban Logs Premium Quality Firewood, it will generate more than physical warmth but also provide the perfect backdrop for that relaxing soundtrack, homemade cooking, conversation with friends and family or just you and your favourite book.
A beautiful fire in your woodburning stove or in the outdoor fire pit will always inspire you to be close to the ones you love and that is why our firewood is seasoned for a minimum of six months, in our beautiful Coombe Wood Saw Mill.
So, create those memories with friends and family and pretty soon your home will be the place everyone comes to get ‘All Fired Up’.
Guaranteed To Burn
Firewood which is always Ready to Burn
Clean Firewood
Suitable for indoor and outdoor storage
Naturally Air Dried
In our Croydon Saw Mill
Woodsure Certified
Guaranteed, below 20% moisture content
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Urban Logs, Sustainable, Locally Sourced Firewood.
At Urban Logs we have always had a passion for fire, after spending over 3 decades putting out fires, we are now dedicated to ensuring that you get premium quality firewood to start the best fires, safely. We supply locally sourced air-dried firewood for warmth, cooking and entertaining friends around the fire pit.
